Nigeria investigative journalist, Kemi Olunloyo has branched into Consumer reporting with her investigative skills, and she is kicking off with Smile, a company specialized in providing internet service.
In one of her tweets, she wrote: Effective Tonight, I’m not only NIGERIA’S leading Investigative Journalist, I will also be NIGERIA’S FIRST Independent Consumer Reporter. 1. Know UR CIVIL RIGHTS 2. I will FIGHT UR consumer problems 3. You will NO LONGER be ripped off in the private sector
In a thread, Kemi said the investigation into the alleged fraud by Smile, has been going on for six months and she will release details tomorrow.
She says the company charges for data services they can not provide as the area is not covered by the company.
In a reply to the journalist Smile asked that she shares her address with them for follow up. A close study of Kemi’s tweets shows that this has been the normal back and forth with no real solution to the problem.
See her tweets below: