The Nigeria Civil Aviation Authority (NCAA) says Air Peace compensated 1,901 passengers in November 2024 for flight delays, cancellations, and cabin class downgrades.
Details of the act were captured in an NCAA report posted on X on Monday and signed by Michael Achimugu, the director of consumer protection and public affairs, on behalf of Chris Najomo, the director-general of the authority.
The NCAA said Air Peace also compensated passengers for unscheduled maintenance, technical issues, operational reasons, aircraft swaps, and short-landed baggage.
On November 16, 2024, the agency said the airline recorded the highest passenger traffic (pax load) of 129 on flight 7170 from Lagos to Benin City, implementing a 25 percent discount as compensation for disruption over operational issues.
A similarly compensation was made on November 4, 2024, to 117 passengers on flight 7425 scheduled to fly from Kano to Abuja.
On December 24, 2024, the NCAA initiated enforcement actions against five airlines, including two international and three domestic operators, for regulatory infractions.
The aviation authority had said Air Peace was among the airlines sanctioned.
